My current Virgin contract is up for renewal in September and I received an email from them regarding a renewal price. If you’re concerned you won’t manage the installation yourself, you can opt for a technician to do it for you. All Virgin Media Broadband customers can connect to Wi-Free. Why we chose it. Just press and hold the voice button and say “Netflix” to open the app. . Virgin TV 360 features all the top TV channels as well as Netflix and Prime Video in 4K HDR, plus voice search and the ability to restart any live TV programme. There is no charge for the Stream service, but a one-off £35 Stream activation fee applies, along with charges & terms for each Stream subscription. Welcome to Virgin Media! This video will take you through installing your broadband, step by step. Unlimited. We're excited to announce our new entertainment service - Stream. We. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. Enter the code you receive on the next screen. 83 per day if we don’t install your services on the promised day until installation’s completed. Virgin Media O2 has today refreshed its top packages, the Ultimate Volt bundle and the Biggest TV bundle, to include a Netflix Standard Plan, offering customers all of their favourite entertainment in one easy and convenient place. Service ActivationVirgin Media Activation. 12 month or 30-day rolling contracts. Kind regards - 5259512Find out how to order a replacement SIM card by phone or online. It's an all in one streaming box that plugs into your television set and lets you access tonnes of TV shows. Connect the Hub’s new power cable with the blue label to the back of the Hub, and plug the other end into a wall socket. Your Move to O2. Unlimited. 50 per month. So that's twelve days at £5. Virgin Media Price Guides. Taken off Virgin security and any other I think! Rebooted; Reloaded; and all to no avail the program loads to circa 77% then fluctuates but hangs at circa 99%. You can also. 1130MBS Fast. You need to activate your new Virgin Mobile SIM within 30 days of receiving it or it will stop working! If you’ve still got your old Virgin Mobile SIM just text READY to 789678 and we’ll send you a message to let you know it’s all done. 3. Installation of a landline and broadband installation takes approximately 14 days. VM BB TV Landline. The terms of Volt indicate I should wait at least 14 days until the data boost is applied to the broadband package. I mean, there is a workaround by me calling up Virgin Media and saying I didn't want to activate until later and getting a pro-rata refund. After many hours of phone calls I got this amended back to M100. Service status isn’t just a Virgin Media broadband checker, it’s an overall Virgin Media fault checker. published. It can take about 10 minutes for. Last Sunday I did an online renewal of my contract for a better speed, I got the contract emailed to me immediately with all the correct details. Virgin TV 360 is the standard TV box across all Virgin packages now, but you must include broadband as a minimum. Some. Virgin Active Italy. Security matters. 2. on 29-11-2022 23:15. Yeah - in the latest of my WhatsApp chats, VM told me to log in to the app via the set top box, register an account and then select to option to pay via VM. All Codes Verified. Gig1 Availability: Available in selected areas only – use our postcode checker to see if available in your area yet. Got the activation email sent and clicked on it etc. In message settings, it only recognises the original Virgin number given to me, plus my email address, for iMessage. Re. 99. I was emailed an activation link which worked for a month, then I was emailed a second link which worked for a second month. It’s also worth mentioning that Virgin Media offers the fastest widely available fibre optic package in the UK, with average download speeds of an eye-popping 516Mbps. 24 for the missed appointment. Virgin Media O2 has today refreshed its top packages, the Ultimate Volt bundle and the Biggest TV bundle, to include a Netflix Standard Plan, offering customers all of their favourite entertainment in one easy and convenient place. You will be asked to confirm the mobile telephone number associated with your account by providing a verification code sent to your mobile device. At this point I have up and paid for Netflix. Switched. Hi, No my number is still the same, approximately 3 weeks ago I made a forum post here asking to get a replacement sim for my damaged one, It turned up a little over a week a go and have placed it in my OnePlus 6 like all my other SIMs in the past and usually with my other SIMs all I have had to do is just insert it and input the activation. Dialled in. 27. Get offer . All you need to. These terms and conditions set out the agreement between you (‘you’ or ‘your’); Virgin Media Limited, (Company Number 02591237) whose registered address is 500 Brook Drive, Reading, RG2 6UU (‘us’, ‘we’ or ‘our’ or ‘Virgin Media’). Enjoy!Virgin Media customers with Virgin TV 360 or Stream can now access thousands of popular TV shows and must-watch movies from Pluto TV, directly via their set-top box – all at no extra cost. Virgin TV subscription and compatible Virgin TV box. Solved: New hub - activation an different lights flashing - Virgin Media Community - 5145140. For Virgin Media TV, Broadband or Home Phone queries, dial 150 from your Virgin Landline or call 0345 454 1111 from your mobile. " Call duly made, guy at other end said they would send a signal to activate the equipment and to wait possibly up to an hour. TV360 and cable modem connected into the wall socket via an existing splitter. The Disney+ 6-month subscription offer is open to participants who purchase and activate a new eligible Samsung Galaxy S23 family device, Galaxy S22 family device, Tab S8 family device, Z Fold3, Z Flip3, Z Flip4 5G, Z Fold4 5G, S21FE or S20FE. However, if you’re on one of our 30-day rolling contracts you’ll need to pay an additional one-off flexi fee of £45. Had Volt double data benefits with O2 activated since 29 July but cannot seem to get the Supercharged broadband element activated on my virgin media account despite multiple attempts and customer service enquiries. Further Legal Stuff applies. Turn on and start the hub. haven't tried - 5236730Customers also have the choice to pay a one-off £45 setup cost for the ’30 day rolling contract’ option. Perfect for when you can’t all decide on what to watch. A new secure password will be generated for you. Quickstart Setup and Activation: 0345 454 1111: Monday to Friday 7am to 11pm Weekends 8am to. It costs £5. No longer exists I was told. . Find out if you're in a Red, Green, Blue, Yellow, or Purple area, then hang up. So, go ahead and activate your new Virgin Mobile phone today and embark on a seamless mobile experience! FAQs. <link rel="stylesheet" href="/support/help/service-status/styles. is the easiest way to manage your Virgin Media account on the go – and it’s available to download for all new and existing Virgin Media customers. Did you try the direct number for the pre-installs team 0800 052 1734? Dave. . Please read through these terms carefully. SAR 4542. 1. Hi I changed package over last month to now include Netflix and at the time I got the activation email I had a lot of personal stuff going on at home and completely forgot to activate it. You could try rebooting the VM TV set top box. In time TNT Sports is set to be the single banner for which sports fans can access a wide range of sporting events. Virgin’s 18-month plans are more compelling than rivals by being shorter. Downdetector only reports an incident when the number of problem reports is significantly higher. I have received my hub 4 today and have finally managed to set it up and called the virgin media activation line but it has been hours since then and still no internet connection. Speeds. Switched to Virgin a month ago and ported my number at the time. . Hope this helps. Sort the first V6 box yourself > Let the 2nd V6 box upgrade itself > Install any Virgin TV 360 Mini box. Find out more about Stream and how to get it here, or call 0345 454 1111 or 150 from a Virgin Media phone. Customers can add Stream for a one-off activation fee (£35), with no ongoing cost beyond the streaming services. My Virgin Media App. As a long term user of Virgin media and Telewest, I have not had this happen before. in/myVM - you should have an activation button. Mobile customers can also use the app to keep on. Hi. The Netflix Standard membership plan is included as part of selected eligible Virgin Media. And you would be right in your assessment for compensation, in fact 8th Oct. Get Stream for just a £35 activation fee with one of our broadband packages with no additional monthly cost unless you choose to add a premium subscription. With the Hub still "switched on" throughout, press the reset pin in firmly with paper clip/SIM tray tool or similar "thin thing" and hold it firmly for at least 60 (a timed sixty) seconds, release the pin, leave for 5’ to stabilise - dont manually switch it off at any time. DrTrev. All Virgin Media customers armed with a Virgin TV 360 box can watch Disney+ direct on your telly once you’ve got a subscription to the service. My contract says the speeds start today, my online account still shows M250 but the change my package page is showing that I have Gig1 Fibre Broadband. It is common for some problems to be reported throughout the day. NEW CUSTOMER OFFER. Called Virgin who were no help saying it was activated on their records and fobbing me off to ring Netflix directly. I have followed the various helpful advice. First thing to do is check you have all the right equipment. I've phoned on three separate occasions, each time being told there has been a slight backlog but it will be with me. I’ve had IT tickets raised and closed with. From today, anyone with a Virgin Media TV and broadband package can apply for an upgrade to the company's latest and greatest hardware. Hello DanontheCoast, thank you for reaching out and a warm welcome to the community. Both can be found in the email that was. It is common for some problems to be reported throughout the day. To. Virgin Media Installing your TiVo broadband phone in Self Care Videos 11-04-2017; Resolved: Virgin Media lines engaged in Announcements 28-02-2017; Getting help with your Virgin Media services in Help 29-07-2016; Troubleshooting your Virgin Media router in Help 29-07-2016Options. Thanks for speaking with us today @aurrian on the forums. If you’re with Virgin Mobile, once you have been moved over to O2 you'll be able to re-connect to WiFi Extra through your WiFi settings. The price you pay will always be equal to or often cheaper than the price you would pay by going direct to the. Transfers. So double check the start date for your contract! 1 Kudo First you need to set up a new Disney+ Premium account by following these easy steps: Register or sign in to My Stream Plan. Your contract: 12 month contract. Whether you're a Virgin Media broadband or mobile customer, with the My Virgin Media app you can manage your account - and so much more - at the touch of a button. Virgin Money. Credit applied to monthly bill. Options. Apart from the change to the name, there is no other change to the service for customers. This would have to be using the email that is associated with my VM account as otherwise it wouldn't work. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. This fee was not mentioned in the conversation I had with the Virgin employee and, as such, I did not agree to it. x1 Digital TV remote. I can’t get Volt to activate on my Virgin Media package. g. Stream: one-off activation fee (£35) applies; Stream Credit: 10% saving when compared to Virgin TV 360 pricing. If it’s not a technical issue you need help with then we’re here to support you on. Stream, by Virgin Media, isn’t the first plug-and-play TV device on the market. 21 hours ago. Step 4. Track your parcel at YODEL Activating your Virgin Mobile SIM card is easy. You can do this via the My Virgin Media app or the My O2 app. So for instance if your subs start today (14th) & your normal billing date is 24th, your bill issued on the 24th will be one month (30 days) in advance, plus 10 days in this period = 40 days subscription. Or pop in our SIM card, switch on your mobile and enter your network unlock code. There doesn’t seem to be any other way to activate - I never received an activation email and I have no page on the My Virgin Media account to activate. The price displayed is the full package price without any discounts or offers. Please note that you won't be able to turn this off if you've got a Virgin TV 360 box or 360 Mini box,When everything’s connected and you’ve called the Virgin Media activation number, your Hub will take about 15 minutes to download the latest software and reboot itself. Stream box and remote remain property of Virgin Media. Service Activation This one contradicts what I read when I was ordering. 59pm on the date initially confirmed in writing with that customer. Follow these steps to install your virgin Media Broadband, TV and Phone service. Please check with your network operator for rates. Subject to paragraph 40 (exclusions), a Communications Provider must pay automatic compensation to a customer if it does not activate a customer’s fixed line or broadband service by 11. Virgin Media Multiroom is a service that allows you to have up to two additional TV 360 mini boxes, so you can watch shows all over the house. Disney+ is now available on Virgin TV 360, offering customers access to a full line-up of must-see shows from Disney, Pixar, Marvel, Star Wars, National Geographic and more. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. However, if you’re on one of our 30-day rolling contracts you’ll need to pay an additional one-off flexi fee of £45. Manage your Virgin Mobile services. B. Pricing for Volt bundles start from £40 per month for 200Mbps Broadband (boosted from 100Mbps), Talk More Weekends and a 10GB O2 SIM (boosted from 5GB). Now when I log into Netflix it asks me to update my payment information as my account is on hold. Broadband speed boost. I have set up my QuickStart HUB5 and it’s just constantly flashes red. on 01-12-2022 14:46. Web Safe does not block all unsafe or inappropriate online content & is intended only to assist parents with keeping their family safe online. Follow these steps to install your virgin Media Broadband, TV and Phone service. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Stream from Virgin Media is now included with all broadband packages above 350Mbps and with no activation fee, saving customers £35Virgin Media Stream customers can make savings of up to £375 per year in comparison to similar services with Sky StreamVirgin Media is offering savings on subscription services including BT Sport, Sky Sports and Sky Cinema when added through StreamMore. 3. Zoie, I think you need to read my previous comments (and many others on this thread). A further five days will be needed to connect your broadband. Assuming this is just not set up yet but I was advised it should be ready and should just have to set it up. . EE’s charged up to £8. Your liability: for your content and/or conduct Virgin Media shall not be liable for: (a) any user content posted on any Virgin Media Site; or (b) the conduct of any user of any Virgin Media Site. Not sure about upgrading? Here are five reasons you need Virgin TV 360…. LIONSGATE+: LIONSGATE+ is a premium On Demand service available on Virgin Media. Use your voice. Anyone experienced issues with account activation?. 4K compatible TV/device required to watch Ultra HD. The device it uses could easily be mistaken for an Apple TV box, or compared to the likes of the Amazon Fire Stick. If you keep removing the Hub 5 and using your Hub 4 it will never activate. 1. Intelligent WiFi is designed to automatically sort out any WiFi issues around your home without you needing to. Like Sky Glass, the streaming TV from Sky, the Stream is a stepping stone. Virgin Media TV help and support. No, you can keep using the same phone you’ve always used. Virgin Mobile UAE. Remember: Gadget Rescue is here. If you are receiving download speeds of less than 30 Mbps, you may also find a WiFi Pod helpful. Make sure yo. Until now. on 27-11-2022 14:37. D01 C9W8Re: +1 to Missing Netflix activation email. 00 A once off Virgin TV360 Activation Fee of €50 applies to all new & existing Virgin Media customers taking our Broadband, Home Phone and TV 360 products. Wait for twenty (20) minutes. Hi there. You will have been advised of any setup costs when you signed up, and those costs have been added to. I'm a Virgin Media customer. 4+ devices at once £20. Virgin Media Stream is free for all Virgin Media broadband customers, however there's a one-off activation fee of £35. Choose Start your membership, enter your email, and in a few short clicks you’ll be ready to start enjoying Netflix! You can also get Netflix as an add-on. The information below shows current status of this Hub 5. It shows a lot of promise and is an excellent first step for those who want to gradually switch from traditional pay-TV to cheaper, no-contracts streaming-based TV. 1 iMessage initially recognised my ported number but now does not. Switch on WiFi Calling in your mobile’s settings. Ring virgin they will update ur router settings for 8t to work. On the first page you should see a box with Netflix and a button to 'Activate', this should take you to the Netflix site to subscribe through your Virgin Media details. i have signed up to the volt package over 45 days ago and I am still unable to activate Netflix through this package. *Please note standard charges apply. Bill Credit. If you have not received your gift after 14 days of being dispatched, text us for free on 0753 305 1809 and one of our team will be happy to help. Enjoy your box sets, catch up and live TV anywhere you’re online in the UK, plus enjoy your recordings whilst at home. There’s also the £35 activation fee, so it is worth doing the maths before. So if you’re on its M125 package, your internet speed will. Hello, I renewed and upgraded my contract recently which now includes Netflix within my Virgin bill. Options. Go to the right and select Apps. Rob - 5236730All services included in your Virgin Media bundle will be grouped by product type and listed here. Reply. It’ll check for connection issues affecting. Netflix finally activated after 2 months! Opened my Virgin account in Opera browser, clicked on the activation button in the Entertainment box and everything went through! Signed in to Netflix and the option for billing to Virgin popped up and it worked. Re: Netflix activation. To. This more than a 4K streaming stick: aside from a good selection of free-to-watch channels available to everyone, the following paid subscriptions were available on Stream at the time of writing. Box from Virgin Media arrived with Super Hub and cables. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Virgin Records. 25; 0; 14; Superwoman2. Feel free to pause at other times, too! First, we need to get you activated. WiFi on the London Underground: Activation required. Most QuickStart kits have just 6 cables, connectors and powerlines to. Each box also has separate channels and settings, so you can different shows at the same time, in different rooms. Automatic activation Our new boxes automatically activate when connected correctly to the Virgin Media wall socket, please follow these instructions to get set up. Order now, get up to £100 credit (pay nothing until after activation) M125. Click on Send verification code to initiate this process. Virgin Media Connect app: Requires compatible iOS/Android mobile or tablet. Select Parental Controls. Once you’ve got all the bits and bobs in the right place, you can call our activation centre to activate your services on 0800 953 9500. The new fibre phone line is designed to work with the same phones as the old copper line. For Virgin Media TV, broadband and phone customers If you're looking to access your TV, broadband and phone account including your email, sign in here. Head to Add subscriptions and on the TV pack you’d like, select Add. Yes! When you join Netflix, you’ll get to choose your Netflix plan. I am having a nightmare with getting my Netflix activated. How long does Virgin Media Broadband take to activate? Discover how Virgin Media services are installed. Just press Home on the remote and then click to the left on the Search. Channels = 230+. However, if you’re on one of our 30-day rolling contracts you’ll need to pay an additional one-off flexi fee of £45. Ultra HD: Requires a Stream box from Virgin Media, and 4K-compatible TV to. 2. 1. In late Feb, moved into the new house, got a. Caller display dropping off the line after a repair gets regular requests for help on here. Keeping a balance in your Prepaid account makes sure that you: Always have the lowest by-the-minute calling rate. A. Volt Benefits not applied. No, you can keep using the same phone you’ve always used. 99 a month to subscribe to the service. on 25-02-2023 15:27. Find out how to set up your Virgin Media broadband. . Installation of a landline and broadband installation takes approximately 14 days. Options. 00 refund) to my account. Options. on 25-05-2023 21:43. Tuning in 345 ViewsVirgin Media TV help and support. Hi, can you send me a link to activate Netflix on my new bundle. Virgin Media services are only available in eligible Virgin Media network areas. There's also the added bonus of no setup fee. To get a Stream box, you’ll need to pay a one-off activation. When that’s done, it’ll be online and broadcasting a wireless signal. They’re here to help Mon-Fri, 8am-10pm; Saturday, 8am-6pm; and Sunday 9am-5pm. First, dial 222 from your mobile. You're welcome Donfor40, keep us up to date with this. 12 Months. Simply sign up via the Disney+ website, and you can log in on the box. So that's twelve days at £5. I then. Experiencing mobile issues with your Virgin Media? From managing your account to device help, find everything you need to know with our mobile help and support page. How much does Virgin Media Stream cost? Virgin Media Stream is free to all Virgin Media broadband customers. From checking the system, I can see a Netflix form was done a few days ago. To activate your TV, find your code below and type it in when prompted. Billing and payments. Once you’ve got all the bits and bobs in the right place, you can call our activation centre to activate your services on 0800 953 9500. Plug into the Virgin Media wall socket. I'm a Very Insightful Person, I'm here to share knowledge. Hi there. I have been charged this £35 regardless. Re: Missing Netflix activation email. But. 10+. The UK’s most popular channels, Catch Up services and built-in apps, in one place. Press Home on the remote. 1) restarted the hub. Despite the two campaigns having different themes and aims, Groves believes Virgin Media O2 “has the opportunity to try and create a halo effect between [the two brands]”. Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. Tick Do not request a PIN. this appears to be a common problem, I have recently upgraded my package to one that includes Netflix Standard, but I have not received an activation email, nor does the link work on the Virgin Media site, when I contacted Virgin Media by phone the answer was. You will be asked to confirm the mobile telephone number associated with your account by providing a verification code sent to your mobile device. iOS compatibility coming soon. 28-04-2022 04:48 - edited 28-04-2022 04:56. Netflix Activation. 24 for the missed appointment. Sign into your Virgin Media account; From there, you’ll be able to see the status – if it’s pending, if it’s disconnected, or if it’s active. After the activation I have installed virgin media connect app but it is keep installing the hub 3 for long time and then failed with message “We can’t find your hub”. The UK’s most popular channels, Catch Up services and built-in apps, in one place. Every day spoke with virginmedia on the phone and online and also spent over an hour with netflix. You agree to indemnify and hold Virgin Media, its group undertakings, and each of their directors, officers, and employees, harmless from and. Claim up to three (if needed) with our WiFi guarantee. a broadband speed boost to the next available level (up to a max of 1Gbps) in your household with up to three WiFi Pods if needed. Broadband download speed = 1033mb / Unlimited Black Friday Upgrade. Virgin Media outages reported in the last 24 hours. Or stream, control and manage. Pick the monthly plan and features that work best for you. These have now been set in your browser, and. You already have Virgin socket in the house. You will know that the issue is not with logging in, it’s with Netflix requesting payment details after logging in as Virgin have not sent authorisation over to them that the account is. Try saying: “Add to My Shows”. 3 weeks ago. I just think that the ordering page - this is the stance it should take else it's quite misleading. I'm sorry to hear you haven't received the email activation link for Netflix. But don’t forget, it’s just for tech support! You can chat to a Gadget Rescue expert online or call free on 0800 014 7398. I was a little suspicious of the email so I contatced them via their online chat. Link . I have tried multiple browsers. Regards. Help is available 24/7 online and over the phone. 1 day ago · What's the deal: Sky is offering a special Black Friday price of £28 a month for 18 months for its 100Mb/s full fibre broadband. If you choose another Netflix plan, you’ll only have. New Hub5 with incorrect wifi password on set up QuickStart, set up and connections. I don't work for Virgin Media. We would like to show you a description here but the site won’t allow us. With WiFi Max, we want to make sure you’ll enjoy download speeds of at least 30Mbps in every room – if you don’t, we’ll send you one of our signal-boosting mesh WiFi Pods. This includes customers joining Virgin Media for the first time, existing customers adding a new broadband or fixed line service or an existing customer moving. In your pack, you’ll find 3 SIMS in different sizes – Standard, Micro and Nano. Dial 789 free on your Virgin Mobile, 0345 6000 789 * – lines open from 8am to 9pm Monday to Friday; to 8pm Saturday; to 6pm Sunday. I'm an ultimate volt customer and when the offer was lauched I chatted on Whatsapp with VM to add. We would like to show you a description here but the site won’t allow us. With 2Gb speeds, Ireland's best broadband is now faster. . It’ll check for connection issues affecting. Click Activate Disney+ and then follow the on-screen instructions;. If you’ve got Virgin Media services already, you can still enjoy all the fun of Stream – just call 0800 952 2039 or click here to request a call from our team. Your gift provider will deliver your gift via the courier UK Mail. . Virgin Media is launching a new TV platform, Virgin TV 360, comprising a new Mini box, TV remote with voice control and smart new features. 83 per day if we don’t install your services on the promised day until installation’s completed. You need to leave the Hub 5 connected whilst this is all going on. Signed up to a new Virgin Media package two months ago which includes Netflix. I've just renewed my VM contact, I've changed broadband package and added a VM stream box. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Use of WiFi is subject to Virgin Media’s terms and conditions. £26 a month View Deal. This includes customers joining Virgin Media for the first time, existing customers adding a new broadband or fixed line service or an existing customer moving to new. Try calling the equipment activation number they may be able to help. Go to the right and select Apps. Often the VM forum team can reset it/re-enable it remotely for you. If I go into my Virgin account and click Activate Netflix it keeps saying technical problems try again later, which I have been doing since beginning of November! My last phone call to Virgin he told me to log into Netflix. 12 Months. 4. For help saving the box number to your voicemail settings or phone book, text 07533 016 422 * – help’s available Monday to Friday (7am to 11pm), Saturday and Sunday (8am to 8pm). Once you're in the app, go to 'Offers', then 'Supercharge your world with Volt', then tap 'See what you can get. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. 3. So you won’t need to hop around. If you want to track your QuickStart order, visit the site of our couriers, YODEL. Although mobile broadband devices cannot make phone calls, they usually provide a stronger and better quality Internet connection than a smartphone. on 25-02-2023 15:27. Or call us. No activation fee. 99 per month or £69. Many networks (Virgin Media O2, Vodafone) can do it free. If you issue this copy and paste reply you should also mention that if the activate button gives you the PAY via Virgin. ac. Virgin telco. Virgin Mobile customers: the app will work on a device where a Virgin Mobile SIM is. Enter the code you receive on the next screen. Competitor Sky has combined TV and Apps in one place since 2016 with its Sky Q service, too. Switched to Virgin a month ago and ported my number at the time. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.